🏠 Homebase

Support

We’re here to help.

Homebase is the mobile companion to the Homebase — Family Management System desktop app, available on iOS and Android. Below are the fastest ways to reach us and answers to common questions.

Email support
support@sevlotechnologies.com

We typically reply within 1–2 business days.

Email us
Company
Sevlo Technologies

Maker of Homebase.

Privacy Policy

Getting started

How do I connect the app to my computer?

On your computer, open Homebase → Settings → Cloud Sync and create your family account (email + password). Then open the mobile app and either sign in with that same email and password, or tap Scan Pairing QR and scan the code shown on the computer under Settings → Cloud Sync → Show Pairing QR.

Does my computer need to be on for the phone to work?

No. Your entries are saved on your phone immediately and synced to our secure server. Your computer picks up the changes the next time it’s open. Nothing is lost if the computer is off.

What can I do in the mobile app?

Add and review Warranties, Notes, Money (spending, income, and marking bills paid), Chores, and Calendar events. Other features remain on the desktop app.

My data isn’t syncing.

Check that you’re signed in and have an internet connection, then pull down on a list to refresh. Make sure the desktop app has been opened at least once after you created the account. If it persists, email us with a description and we’ll help.

Account & privacy

How do I delete my account and data?

In the app, open the account menu and choose Delete Account. You can also use our account‑deletion page or email support@sevlotechnologies.com. This permanently removes your family content, attachments, devices, and account.

How is my information protected?

All traffic is encrypted (HTTPS/TLS), passwords are stored only as secure hashes, and each family’s data is isolated on the server. See our Privacy Policy for details.

Still need help?

Email support@sevlotechnologies.com and include your account email and a short description of the issue.