Past Performance
Representative project experience demonstrating our capabilities across managed IT, cybersecurity, software development, and infrastructure modernization.
The following project profiles represent the types of engagements, scope, and outcomes typical of Sevlo Technologies' work. They are provided as representative examples for evaluation purposes.
Municipal IT Support Contract
Scope: Day-to-day IT support and infrastructure management for a city government with multiple departments and facilities.
Services: Fully managed IT, help desk, network administration, endpoint management, backup & disaster recovery.
Duration: 12 months (renewable)
Results: Reduced average ticket resolution time, improved network uptime to 99.9%, and established documented IT asset inventory across all departments.
School District Technology Support
Scope: Technology support for a multi-campus school district including classroom technology, administrative systems, and student data security.
Services: Managed IT, endpoint management, cybersecurity awareness training, email security.
Duration: 24 months
Results: Implemented district-wide MFA, reduced phishing click-through rates by over 70% through training, and standardized device management across campuses.
Government Help Desk Services
Scope: 24/7 tiered help desk support for a state agency supporting hundreds of end users across multiple offices.
Services: Help desk services, IT asset management, remote monitoring & management.
Duration: 12 months
Results: Achieved a 95% first-contact resolution rate and consolidated IT asset records into a single managed inventory system.
Cybersecurity Modernization Initiative
Scope: Comprehensive security modernization for an organization preparing for compliance audits and increased cyber risk.
Services: Security assessment, vulnerability management, endpoint security deployment, MFA rollout, security awareness training.
Duration: 9 months
Results: Closed over 90% of identified critical vulnerabilities within the engagement period and established a continuous vulnerability management program.
Software Development Project
Scope: Design and development of a custom business application to replace manual, spreadsheet-based operations for a mid-sized organization.
Services: Requirements analysis, custom application development, database design, API integration with existing accounting system.
Duration: 14 months
Results: Eliminated manual data entry across three departments, reduced reporting time from days to minutes, and improved data accuracy organization-wide.
Infrastructure Modernization Initiative
Scope: Full infrastructure refresh and cloud migration for an organization operating on aging on-premises servers.
Services: Network upgrade, server virtualization, cloud migration to Azure, disaster recovery implementation.
Duration: 18 months
Results: Migrated core systems to the cloud with zero data loss, reduced on-premises hardware footprint by 80%, and implemented automated disaster recovery with defined recovery time objectives.
Cloud Migration Program
Scope: Migration of email, file storage, and core productivity tools to Microsoft 365 for a multi-location organization.
Services: Cloud migration, Microsoft 365 deployment, identity & access management, end-user training.
Duration: 6 months
Results: Migrated 400+ user mailboxes with no business disruption, implemented conditional access policies, and reduced email-related support tickets by 40%.
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Whether your organization needs ongoing managed IT, a focused security initiative, or a custom software solution, our team can scope an approach based on proven processes.
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